Privacy Policy

Confidant Hearts respects your privacy. This Privacy Policy explains how information may be collected, used, stored, and disclosed when you use the Confidant Hearts website, applications, features, and related services (collectively, the "Service").

By using the Service, you acknowledge the practices described in this Privacy Policy.

We may collect information you provide directly to Confidant Hearts, including information submitted when creating an account, completing your profile, communicating with other members, or using verification and communication features.

Account Information

This may include your email address, phone number, login information, account type, and other information associated with your account.

Profile Information

Depending on the information you choose to provide, your dating profile may include your name or display name, age or date of birth, gender, dating preferences, country or general location, biography, interests, answers to profile questions, relationship preferences, and other profile details.

Photos and Media

We may collect photographs, profile images, selfies, videos, and other media that you upload or submit through the Service.

Verification Information

Confidant Hearts may use selfie, photo, video, phone, or other verification processes intended to improve account authenticity and member safety. Information submitted for verification may be processed to determine whether verification requirements have been satisfied.

Messages and Communications

When you communicate with other members through Confidant Hearts, information associated with those communications may be processed and stored as necessary to provide messaging, notifications, moderation, safety, and related functionality.

Video Call Information

When you use video calling features, we may process information necessary to establish and manage the call, such as participants, call status, availability, and completion information. Audio and video content is not represented by this policy as being recorded unless Confidant Hearts introduces a recording feature and provides appropriate notice.

Technical Information

We and service providers supporting the Service may automatically receive technical information associated with use of the Service, such as IP address, browser or device information, timestamps, diagnostic information, and security-related information.

Information may be used to:

• Create and maintain member accounts.
• Create and display dating profiles.
• Provide member discovery and profile browsing.
• Provide private messaging and notifications.
• Provide video calling functionality.
• Perform account and profile verification.
• Manage memberships and access to Service features.
• Detect fraud, abuse, impersonation, or suspicious activity.
• Enforce our Terms of Use and community rules.
• Investigate reports and moderate accounts or content.
• Maintain the security and reliability of the Service.
• Comply with applicable legal obligations.

Confidant Hearts is a dating service. Information placed on your dating profile is intended to be viewed by other eligible members of the Service.

Depending on the features and settings available, this may include profile photos, display information, profile descriptions, interests, answers to questions, general location information, verification status, and other information you choose to include in your profile.

Do not place information on your profile that you do not want other members to see.

Messages and other private communications are intended for the participants in those communications. However, information may be accessed or processed when reasonably necessary to operate the Service, investigate reports, enforce our rules, protect members, prevent fraud or abuse, respond to legal requirements, or maintain system security.

Confidant Hearts may process location-related information that you provide as part of your profile or that is necessary for discovery features.

Unless a feature specifically requests permission for precise device location, profile location information should not be interpreted as continuous tracking of your precise physical location.

Confidant Hearts relies on third-party technology and service providers to operate portions of the Service. These providers may process information on our behalf when necessary to provide their services.

Our current application infrastructure includes Supabase for application database and authentication functionality and Vercel for application hosting and deployment infrastructure.

Additional providers may be used as Confidant Hearts develops, including providers supporting communications, payments, verification, security, analytics, or other operational functions.

We may disclose information when reasonably necessary to operate the Service, provide requested functionality, protect Confidant Hearts or its members, investigate suspected misconduct, comply with applicable law, respond to lawful legal requests, or protect the rights and safety of others.

We may also disclose information to service providers that process information on our behalf for legitimate operational purposes.

Confidant Hearts does not sell personal information for money.

Privacy laws may define terms such as "sale," "sharing," or targeted advertising more broadly than an ordinary monetary sale. If Confidant Hearts later introduces advertising or data practices covered by those definitions, this Privacy Policy and any required privacy controls will be updated accordingly.

We use reasonable administrative, technical, and organizational measures intended to protect information associated with the Service.

No website, application, database, or internet transmission can be guaranteed to be completely secure. Users should protect their passwords and account credentials and should notify Confidant Hearts if they believe their account has been compromised.

Information may be retained for as long as reasonably necessary to operate the Service, maintain accounts, fulfill the purposes described in this policy, resolve disputes, enforce agreements, prevent fraud or abuse, maintain safety records, and satisfy legal obligations.

Some information may remain in backups or records for a limited period after account deletion where reasonably necessary for security, legal, fraud-prevention, or technical purposes.

Members may be able to review or update certain account and profile information through profile and account settings available within the Service.

Depending on applicable law, you may also have rights concerning access, correction, deletion, or other processing of your personal information.

Members may request deletion of their account and associated personal information, subject to information we are permitted or required to retain for legitimate security, fraud-prevention, dispute-resolution, or legal purposes.

The Service may use cookies, local storage, session technologies, or similar mechanisms necessary for authentication, security, preferences, and operation of website functionality.

Confidant Hearts is intended only for adults who are at least 18 years old. We do not knowingly permit individuals under 18 to create dating accounts.

If we learn that an account belongs to a person under 18, we may take steps to restrict or remove the account and associated information as appropriate.

Dating services involve interactions between independent users. Members should use appropriate caution when communicating with or meeting another person and should avoid sharing sensitive financial, authentication, or other confidential information with other members.

We may preserve, access, or disclose information when we reasonably believe doing so is necessary to comply with applicable law, respond to lawful requests, investigate fraud or abuse, enforce our agreements, or protect the safety, rights, and property of Confidant Hearts, our members, or others.

We may update this Privacy Policy as Confidant Hearts develops or as legal, operational, or technical requirements change.

When the policy is updated, the effective date displayed above will be revised. Material changes may also be communicated through the Service when appropriate.

Questions, requests, or concerns regarding this Privacy Policy may be submitted through the contact or support method provided by Confidant Hearts.